Only 4% of employees revisit their goals mid-year. Dr. Edie Goldberg explains why most performance management systems are built on fear and what actually works instead.
Full Description
Dr. Edie Goldberg returns to A World of Difference to unpack her new book, Performance Enablement, and the research behind why most performance management systems fail. We cover coercive control vs. enabling control, why goal-setting breaks down, what a real feedback culture looks like, and where AI helps (and hurts) performance and hiring bias.
Timestamps
00:00 Cold open
01:13 Why Edie wrote this book now
05:34 Coercive control as a management strategy
09:13 The new paradigm: enabling control
14:27 Managers spend 90% of their time doing the work
21:44 Why goal-setting fails
28:11 AI's real impact on performance management
37:14 Bias in AI hiring and performance systems
44:11 Where to find Edie
48:00 Passport Moment: New Zealand (a shout out to our Kiwi listeners in Aotearoa, the Maori name for New Zealand or "the land of the long white cloud."
Find Dr. Edie Goldberg: elgoldberg.com | LinkedIn linkedin.com/in/edie-goldberg-phd | Book: Performance Enablement
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